get https://connect.routee.net/voice/tracking/
Retrieve the tracking information of a voice message
RESPONSE PARAMETERS
KEY | DESCRIPTION |
---|---|
messageId | The id of the voice message. |
conversationTrackingId | The tracking id of the conversation that this message belongs to. |
to | The recipient. |
from | The sender Id of the call. |
groups | The groups that the recipient belongs to. |
country | The country of the recipient in ISO 3166-1 alpha 2 format. |
status | The voice message's status. |
status.date | The date that the status was updated. |
status.status | The status of the voice message. Check here for possible values. |
campaign | The name of the campaign that this message belongs to. |
applicationName | The name of the application that was used to send this message. |
originatingService | The service that sent this message. |
direction | The direction of this call. |
duration | The duration of this call. |
fileURL | The URL of the .wav file. |
message | The text message that converted to voice. |
message.gender | The gender of the voice message (male or female). |
message.language | The language of the voice message. |
message.text | The text of the voice message. |
price | The price of the voice message. |
chargeInterval | The time interval used for charging this voice message (in seconds). |
collectedTones | The collected DTMF tones during the call. |
recordings | Information about the related recorded files. |
recordings.trackingId | The tracking Id of the recorded file. |
recordings.start | The start time of the recording (ISO-8601 date-time format). |
recordings.end | The end time of the recording (ISO-8601 date-time format). |
recordings.from | The initiator of the DIAL. (the recipient of the conversation) |
recordings.to | The recipient of the DIAL. |
recordings.url | The url to download the recorded file. |
recordings.voiceTrackingIds | An array with the tracking Ids of the voice messages related to the conversation. |
recordings.conversationTrackingId | The tracking Id of the voice conversation. |
recordings.duration | The duration of the recording (in seconds). |
answeredBy | Indicates if the call is answered by human or machine. Possible values: "HUMAN", "MACHINE", "UNKNOWN". |