Retrieve Voice Message Tracking

Retrieve the tracking information of a voice message

RESPONSE PARAMETERS

KEY

DESCRIPTION

messageId

The id of the voice message.

conversationTrackingId

The tracking id of the conversation that this message belongs to.

to

The recipient.

from

The sender Id of the call.

groups

The groups that the recipient belongs to.

country

The country of the recipient in ISO 3166-1 alpha 2 format.

status

The voice message's status.

status.date

The date that the status was updated.

status.status

The status of the voice message. Check here for possible values.

campaign

The name of the campaign that this message belongs to.

applicationName

The name of the application that was used to send this message.

originatingService

The service that sent this message.

direction

The direction of this call.

duration

The duration of this call.

fileURL

The URL of the .wav file.

message

The text message that converted to voice.

message.gender

The gender of the voice message (male or female).

message.language

The language of the voice message.

message.text

The text of the voice message.

price

The price of the voice message.

chargeInterval

The time interval used for charging this voice message (in seconds).

collectedTones

The collected DTMF tones during the call.

recordings

Information about the related recorded files.

recordings.trackingId

The tracking Id of the recorded file.

recordings.start

The start time of the recording (ISO-8601 date-time format).

recordings.end

The end time of the recording (ISO-8601 date-time format).

recordings.from

The initiator of the DIAL.
(the recipient of the conversation)

recordings.to

The recipient of the DIAL.

recordings.url

The url to download the recorded file.

recordings.voiceTrackingIds

An array with the tracking Ids of the voice messages related to the conversation.

recordings.conversationTrackingId

The tracking Id of the voice conversation.

recordings.duration

The duration of the recording (in seconds).

answeredBy

Indicates if the call is answered by human or machine. Possible values: "HUMAN", "MACHINE", "UNKNOWN".

Language