Import Contacts

Upload contacts from a file or paste them manually, then assign them to a group for campaigns.

Upload flow

Add → Match → Inspect → Assign

Step 1: Choose upload method

• Add a file — CSV, XLS, XLSX, or TXT
• Add manually — paste labels and rows directly

Manual example:

Name, Surname, Email, Mobile
John, Smith, [email protected], +306912345678
Maria, Wilson, [email protected], +447800123456

Step 2: Match columns

Select allowed channels (SMS, Viber, Voice) and enable phone normalization for E.164 formatting.

Step 3: Inspect

Review valid, duplicate, and invalid rows before continuing.

Step 4: Assign to a group

Create a new group or add to an existing one for use in campaigns.

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Related

Audience selection · Manual add contacts · People profiles