Inbound messages

The inboundUrl that you have defined in the body of the Viber campaign's request, will receive the inbound messages.

Your service will receive the following payload:

{
  "from": string,
  "to": string,
  "message": string,
  "sentDate": string,
  "campaignName": string,
  "campaignTrackingId": string,
  "referenceTrackingId": string,
  "direction": string,
  "media": string,
  "filename": string,
  "label": string
}

KEY	DESCRIPTION
from	The sender of the inbound message
to	Your senderId
message	The body of the inbound message
sentDate	The date that the inbound message was sent (ISO format)
campaignName	The name of the Viber campaign
campaignTrackingId	The tracking Id of the outbound Viber campaign
referenceTrackingId	The tracking Id of the outbound Viber message (the message that this inbound message is referenced to)
direction	"Inbound"
media	The inbound media URL
fileName	The inbound media name
label	A generic label using for tagging the viber campaign.

An example payload is shown below:

{
  "from": "+3069xxxxxxxx",
  "to": "your_sender_id",
  "message": "This is the body of the inbound message",
  "sentDate": "2017-08-11T12:36:45.393Z",
  "campaignName": "NameOfCampaign",
  "campaignTrackingId": "62d4a3cc-6f32-4ba2-b99a-b661fb27fdd5",
  "referenceTrackingId": "dcfa62e1-13af-459a-a6ca-f15727a0b830",
  "direction": "Inbound",
  "media":"https//fileurlxx.xx",
  "filename":"Viber file",
  "label": "Label of the campaign"
}