Audience Selection
Choose campaign audiences — all contacts, groups, segments, uploads, or saved presets.
Choose who receives your campaign from the Select Audience step.
| Option | Best for | Auto-updates |
|---|---|---|
| All contacts | Announcements, universal messages | Yes |
| Groups | Pre-organized manual lists | No |
| Segments | Behavior-based targeting | Yes |
| Create new segment | Custom one-off criteria | Yes (if rule-based) |
| Upload new contacts | External lists, event attendees | No |
| Saved audiences | Reusable presets | Depends on source |
All contacts
Send to everyone in your workspace — simplest option for company-wide updates.
Groups & segments
- Groups — manually curated lists (Manual segments)
- Segments — rule-based audiences that refresh automatically (Segmentation)
Upload new contacts
Import a CSV or paste contacts inline. See Import contacts.
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