Messaging
Send and receive messages across SMS, Viber, WhatsApp, Telegram, and multi-channel Failover — with delivery tracking, callbacks, and campaign management.
Routee Messaging covers outbound campaigns, inbound message handling, status tracking, and webhook callbacks for every supported channel.
Services in this section
| Service | Guide | What it does |
|---|---|---|
| Text Messaging | SMS & Bulk messaging | Send SMS, run campaigns, track delivery, handle inbound |
| Viber Messaging | Viber Messaging | Promotional and transactional Viber, OTP templates, inbound |
| WhatsApp Messaging | WhatsApp Messaging | WhatsApp campaigns, templates, delivery statuses |
| Telegram API | Telegram API | Send messages via Telegram Bot API |
| Failover | Failover | Multi-channel delivery with automatic fallback |
Each service has its own statuses, callback formats, and API endpoints. Use the service guide for channel-specific details, or start with the SMS quickstart if you're new.
Updated 5 days ago