How to export historical SMS tracking

Export SMS tracking history (up to 1 year) as CSV from Platform All trackings when you need data older than the API 7-day window.

Use the SMS Tracking API for recent data (last 7 days). For older SMS records—such as monthly invoice or CDR reviews—export a CSV from the Routee Platform (up to 1 year).

API vs Platform

NeedUse
Live / recent tracking (last 7 days), integrationsTrack multiple messages with filters for a specific time range (POST /sms/tracking)
Historical records up to 1 year (invoices, CDR disputes)Platform Tracking → All trackings → Download CSV

Export historical tracking from the Platform

  1. Go to Tracking
  2. Select All trackings (not 7-day trackings)
  3. Pick a date and click Download CSV
  4. In the confirmation dialog, confirm the destination email (your account email by default). Optionally enable Send the logs to additional emails, add recipients, then click Proceed

Recipients receive an email with a link to download the CSV when the export is ready.

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