Email Error Codes

Numeric error codes returned by the transactional email API, grouped by type.

API error codes returned by the transactional email service. Codes are numeric values in the response body when a request fails validation or business rules.

CodeDescription
Validation — missing or invalid fields
8Empty data
10Empty sender email address
11Can't find recipients addresses
13Empty email message content field
701Empty sender name or email address
720Empty subject field
721Empty email message content field
901Empty sender name field
903Empty sender email address field
906Email address syntax error
1101Empty email address field
201Empty mailing list name
Not found
14Can't find email address with a specified ID
17Can't find email address
21Can't find email on activation
213Mailing list not found
303Can't find email addresses in the mailing list
502Can't find email address
602Can't find campaign — probably already sent
703Can't find mailing list
704Can't find sender
722Can't find mailing list ID
802Can't find campaign
1003The specified sender doesn't exist
1104Can't find activation code
Conflict — already exists
19Email address already exists
203Mailing list name already exists
902Chosen email address is already used
Policy & restrictions
20Not allowed to use free mail services
97Invalid email address type — free mail not allowed
904Email address is blacklisted
905Limit of available sender addresses reached
711Wait 15 minutes before creating new campaign on same list
1004Activation code sent — wait 15 minutes before next try
Account & billing
707Not enough funds on account balance
400Can't find SMTP user — create SMTP service account
Other
799Wrong send date format or date in the past
800Invalid operation
1005Confirmation sending error