Email Error Codes
Numeric error codes returned by the transactional email API, grouped by type.
API error codes returned by the transactional email service. Codes are numeric values in the response body when a request fails validation or business rules.
| Code | Description |
|---|---|
| Validation — missing or invalid fields | |
| 8 | Empty data |
| 10 | Empty sender email address |
| 11 | Can't find recipients addresses |
| 13 | Empty email message content field |
| 701 | Empty sender name or email address |
| 720 | Empty subject field |
| 721 | Empty email message content field |
| 901 | Empty sender name field |
| 903 | Empty sender email address field |
| 906 | Email address syntax error |
| 1101 | Empty email address field |
| 201 | Empty mailing list name |
| Not found | |
| 14 | Can't find email address with a specified ID |
| 17 | Can't find email address |
| 21 | Can't find email on activation |
| 213 | Mailing list not found |
| 303 | Can't find email addresses in the mailing list |
| 502 | Can't find email address |
| 602 | Can't find campaign — probably already sent |
| 703 | Can't find mailing list |
| 704 | Can't find sender |
| 722 | Can't find mailing list ID |
| 802 | Can't find campaign |
| 1003 | The specified sender doesn't exist |
| 1104 | Can't find activation code |
| Conflict — already exists | |
| 19 | Email address already exists |
| 203 | Mailing list name already exists |
| 902 | Chosen email address is already used |
| Policy & restrictions | |
| 20 | Not allowed to use free mail services |
| 97 | Invalid email address type — free mail not allowed |
| 904 | Email address is blacklisted |
| 905 | Limit of available sender addresses reached |
| 711 | Wait 15 minutes before creating new campaign on same list |
| 1004 | Activation code sent — wait 15 minutes before next try |
| Account & billing | |
| 707 | Not enough funds on account balance |
| 400 | Can't find SMTP user — create SMTP service account |
| Other | |
| 799 | Wrong send date format or date in the past |
| 800 | Invalid operation |
| 1005 | Confirmation sending error |

